Okay, I know this post is late again. I’m sorry, I’ve been very busy lately and I also try to get as much rest as I can so as not to feel stressed with my new job. I can’t put in the dates anymore because I wasn’t able to keep track of it
but let me just give you a run down!
Well, I did passed all the toll gates required in PST and I also passed Berlitz! (Thank God
) So i made it into the 10-day transition period. It’s like an agent’s training ground in taking in actual calls. I really feel nervous at first but after a while, I got used to it. In this transition period, you will be graded based on certain metrics and then if you meet those, you’re sure to pass, and to cut this long story short, I found out yesterday that I did passed that transition stage and were on the post transition period now (by the way from 20 pax, we are now 11
).
It was really a long and tedious process but I guess the company only wants the best people when they’re already on the floor. As for me, well I know that this is because of God’s help. We were already distributed to different teams and I’ve met my Team Leader (TL) and Member Care Specialist (MCS) yesterday, good thing that they’re nice
Again, this is a 10-day post transition period before we hit the floor, I asked my PST trainer yesterday if there’s still a possibility that one of us will be pulled out and he assured me that it won’t happen anymore (not unless of course, you’re not able to meet the acceptable scores for your metrics) and knowing that is actually a relief.
Well good luck to all of us in Wave 53! I know that we can all make it!
So there, if there will be changes or development (aside from my shifting and ever changing schedule
) I’ll update you guys!
Ciao!!!
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“Hardwork really pays… In God’s help